Appearance
Limits and player flags
Limits cap how much can be staked. They exist at several levels, and a bet has to satisfy all of the ones that apply to it.
The four periods
Every limit is set against a currency and one of four periods:
| Period | Caps |
|---|---|
| Per bet | A single stake |
| Daily | Everything staked in a day |
| Weekly | Everything staked in a week |
| Monthly | Everything staked in a month |
A per-bet limit and a daily limit are not alternatives. Set both and the player must stay under both.
Where a limit can be set
General limits are the house default, per currency. They apply to everyone the brand serves.
Player general limits override the house default for one person, per currency. This is where a limit agreed with an individual player belongs.
Game and category limits cap play on a particular game or a whole category, rather than on a player.
The narrowest limit wins
These are not alternatives either. A stake has to pass the house limit, the player's own limit, and whatever applies to that game or category. Whichever is smallest is the one the player actually feels — so raising a player's personal limit does nothing if the game's own limit is lower.
Risk limits
Risk limits are a separate control, expressed either as an amount or a percentage, and scoped by game, provider or category. Each scope can be set to "all" rather than a named target, which is how a blanket rule is written.
They are a risk-management tool rather than a responsible-gambling one; the two are worth keeping apart in your head, because they are configured in different places and answer to different people.
Player flags
Three flags on a player record change how they are treated, and none of them is a limit:
| Flag | Effect |
|---|---|
| Blocked | The player cannot use the account |
| Test account | Marks the player as internal |
| Excluded from revenue | Keeps the player out of revenue reporting while leaving them able to play |
Test and excluded-from-revenue are not the same switch
Marking an account as a test account does not on its own remove it from revenue figures, and excluding an account from revenue does not mark it as a test account. An internal account usually wants both. Setting only one is the common mistake, and it shows up later as numbers nobody can reconcile.
Blocking is not self-exclusion
Blocking an account is an operator action with no fixed duration and no cooling-off behaviour. If a player asks to be excluded for responsible-gambling reasons, blocking is not the same thing and should not be recorded as though it were — take it through whatever your jurisdiction requires.